Relevance AI
Build a team of specialist AI agents for sales, support, and ops
Overview
Relevance AI lets teams build a roster of specialist AI agents rather than one generalist chatbot, each one scoped to a narrow job like enriching a lead, drafting a support reply, or scheduling a meeting. It uses a dual-meter pricing model that separates platform usage (Actions) from AI compute costs (Vendor Credits), and it routes tasks to whichever model is cheapest for the job rather than locking you into one provider. Built-in evals sample live runs so you can catch an agent quietly getting worse before it costs you a deal or a customer.
It targets sales, customer success, ops, and marketing teams at companies with enough process maturity to define specific agent tasks and measure their output. The free tier gives 200 Actions to test the platform, but that ceiling is low, and the pricing model, with separate Action and Vendor Credit pools, takes real effort to understand before you can predict a monthly bill. Teams that want a single simple number for cost may find this frustrating; teams comfortable managing usage-based spend will find it fair.
Key Features
Specialist Agent Builder: Build narrow, task-specific agents visually instead of relying on one general-purpose bot.
Multi-Model Routing: Automatically sends tasks to the most cost-effective model, Claude, Gemini, or GPT, that meets your accuracy bar.
Bring Your Own Key: Paid plans let you connect your own OpenAI, Anthropic, or Google API keys so model costs bill directly to you.
Performance Evaluations: Built-in evals sample live agent runs to catch accuracy regressions before they spread.
1,000+ Integrations: Connects to Salesforce, HubSpot, Slack, Gmail, and LinkedIn out of the box.
Enterprise Security: SOC 2 Type II, GDPR compliance, data residency options, and role-based access control.
Pricing
Starting price
$19/mo (billed annually)
Free: $0/month. 200 Actions/month, one-time 1,000 Vendor Credits, no BYOK or scheduled tasks.
Pro: $19/month billed annually. 2,500 Actions/month, $20 Vendor Credits/month, unlimited workforces, BYOK.
Team: $234/month billed annually (or $349 month-to-month). 7,000 Actions/month, $70 Vendor Credits/month, calling and meeting agents, A/B testing.
Enterprise: Custom pricing. Custom Actions and Vendor Credits, unlimited agents, SSO, RBAC, dedicated account manager.
Disclaimer: pricing may change, confirm on Relevance AI's own pricing page before buying.
Pros
No Markup On Model Costs: Vendor Credits pass through AI provider costs at exact rates, no hidden margin.
Bring Your Own Model: BYOK lets you route usage and billing directly to your own OpenAI or Anthropic account.
Built-In Evals: Automated performance sampling catches agent quality regressions early.
Enterprise-Grade Security: SOC 2 Type II and GDPR compliance out of the box, not bolted on later.
Cons
Two-Pool Pricing Is Confusing: Separate Actions and Vendor Credits meters make it genuinely hard to predict your monthly bill in advance.
Free Tier Is Bare: 200 Actions and a one-time 1,000 Vendor Credits is only enough to poke around, not to run anything real.
Steep Team Tier: Team plan jumps to $234/month billed annually, a big step from Pro's $19/month.
Needs Process Maturity: Getting real value requires teams to already know exactly what task each agent should own, not a plug-and-play chatbot.
What Makes It Unique
Cost-Optimized Model Routing: Relevance AI automatically routes each task to the cheapest model that still meets your accuracy bar, instead of locking every agent to one AI provider.
Kay Score
6.7
/ 10
Tool Information
Pricing
$19/mo (billed annually)
Category
Automation & AI Agents
Platform
Web / iOS / Android
Last Updated
