ClickUp
One app to manage tasks, docs, chat, and goals, now with AI built in
Overview
ClickUp's pitch is simple: replace your project tool, your docs tool, your chat tool, and your spreadsheet tracker with one app. It mostly delivers on that, with dozens of view types, custom fields, and automations that can be configured without code. The AI layer, ClickUp Brain, sits on top as a paid add-on and can summarize threads, draft task descriptions, and search across everything in your workspace instead of just one tool.
It suits teams and freelancers who want fewer subscriptions, not more. The catch is that ClickUp's flexibility means a genuinely steep setup curve, new users often need a few weeks to land on a workspace structure that sticks. And the AI add-ons (Brain AI at $9/user/month, Everything AI at $28/user/month) are priced separately from the core plans, so the sticker price on the homepage isn't the full cost once you want the AI features.
Key Features
Multiple Views: Switch between list, board, Gantt, calendar, and timeline views on the same tasks.
ClickUp Brain: An AI assistant that summarizes tasks, drafts updates, and answers questions across your workspace.
Automations: Rule-based workflows that move tasks, assign owners, and trigger notifications without manual work.
Docs and Whiteboards: Built-in documents and collaborative whiteboards live next to your tasks, not in a separate app.
Goals and Dashboards: Track OKRs and portfolio-level progress with custom reporting dashboards.
Time Tracking: Native time tracking on tasks without needing a third-party plugin.
Pricing
Starting price
$7/mo
Free Forever: $0. Unlimited tasks, kanban boards, calendar view, basic custom fields, 60MB storage.
Unlimited: $7/user/month (billed yearly). Unlimited spaces, Gantt charts, integrations, time tracking, goals, guest permissions.
Business: $12/user/month (billed yearly). Unlimited dashboards, 5,000 automations/month, sprint reporting, Google SSO, SMS 2FA.
Enterprise: Custom pricing. Enterprise permissions, SAML SSO, audit logging, 250,000 automations/month, custom branding.
Brain AI add-on: $9/user/month. AI chat, unlimited writing, enterprise search, 1,500 credits/month.
Everything AI add-on: $28/user/month. AI notetaker, image generation, AI-driven automations, 5,000 credits/month.
Disclaimer: pricing may change, confirm current plans and AI add-on costs on ClickUp's own pricing page before buying.
Pros
Genuinely All-In-One: Tasks, docs, chat, goals, and time tracking in one place, cuts down on app-switching.
Generous Free Plan: Unlimited tasks and members on the free tier, rare among project tools.
Deep Customization: Custom fields, statuses, and views adapt to almost any workflow.
Frequent Updates: ClickUp ships new features and views often, it doesn't feel stale.
Cons
Steep Learning Curve: The sheer number of settings and views overwhelms new users, a common complaint on G2 and Reddit.
AI Costs Extra: ClickUp Brain isn't included in core plans, it's a separate $9 or $28 per user add-on.
Can Get Slow: Users report lag in large workspaces with many custom fields and automations.
Mobile App Lags Behind: Mobile experience isn't as polished as desktop, reviewers frequently note missing features.
What Makes It Unique
Breadth Over Focus: Unlike Asana or Trello which stay narrowly focused on tasks, ClickUp tries to replace your entire toolkit, docs, chat, whiteboards, and goals included, in a single subscription.
Kay Score
8
/ 10
Tool Information
Pricing
$7/mo
Category
Project Management
Platform
Web / iOS / Android
Last Updated
