Navan
AI-powered corporate travel booking and expense management in one platform
Overview
Navan lets employees book flights and hotels themselves within company policy, while Ava, its AI agent, ranks options against 35+ data points (80% of bookings come from her top 10 suggestions), handles rebookings and cancellations, and answers ad hoc questions like restaurant recommendations near a hotel. On the expense side, Navan auto-categorizes and reconciles spend against receipts and policy, using Navan-issued cards or existing Visa, Mastercard, or Amex cards.
The pricing model splits the two products: travel booking is free for companies up to 300 employees because Navan earns commission from airlines and hotels, while expense management is free for the first 5 users and then billed per additional user.
Key Features
Ava AI travel assistant: booking, rebooking, cancellations, and travel Q&A
AI Sort ranking across 35+ data points for booking recommendations
Automatic expense categorization and policy compliance flagging
Navan corporate cards or support for existing Visa/Mastercard/Amex
Real-time expense visibility with ERP integration
24/7 human support agents for travel disruptions
Free travel booking for companies up to 300 employees
Pros
Travel booking genuinely costs nothing for eligible companies, funded by supplier commissions rather than a subscription
Very strong user sentiment: 4.7/5 on G2 across 9,000+ reviews, and a G2 Spring 2026 leader across travel and expense categories
Built-in rewards program pays users for choosing cheaper options
Clean, mobile-first interface that reviewers consistently call easy to use
Cons
Expense management isn't free past 5 users, and pricing above that isn't published as a clean per-tier number for larger teams
Some reviewers note hotel rates that beat competitors on average but aren't always the cheapest option, so manual checking is still worth doing
Frequent notifications overwhelm some users
Best suited to companies with real travel volume; a solo freelancer has little use for the travel side
What Makes It Unique
Navan's differentiator is the business model, not just the AI: travel booking is free because suppliers fund it via commission, a genuinely different pricing structure from expense-only tools like Ramp or Brex that charge subscription or card-interchange fees for the whole platform.
Kay Score
8
/ 10
Tool Information
Pricing
$15/user/mo
Category
Finance & Accounting
Platform
Web / iOS / Android
Last Updated
