Klevu
AI-powered search and merchandising for ecommerce conversion
Overview
Klevu's core value is replacing weak native ecommerce search with something that actually understands buyer intent, natural language, and synonyms, which directly moves conversion and revenue-per-visit numbers for mid-size stores. It plugs into major platforms (Shopify, BigCommerce, Magento) and headless stacks alike, which makes it flexible for teams that have already outgrown app-store search plugins.
The tradeoffs: it's meaningfully pricier than lightweight Shopify search apps, and the January 2025 merger with Searchspring into Athos Commerce adds some uncertainty about long-term product direction and support continuity, worth confirming directly with sales before signing an annual contract.
Key Features
AI Site Search: predictive autocomplete, synonym optimization, and typo-tolerant natural-language search.
Smart Category Merchandising: AI-ranked category pages that adapt to buyer intent and inventory.
Smart Recommendations: cross-sell and upsell widgets driven by behavioral data.
Personalization Engine: real-time content and result personalization per shopper.
Headless & B2B Support: API-first architecture with dedicated B2B search features.
Pricing
Starting price
From $449/mo
AI Merchandising: from roughly $549/month, adds visual merchandising and B2B search features.
AI Site Search: from roughly $649/month, includes predictive autocomplete and synonym optimization.
Enterprise: custom pricing for larger catalogs and headless deployments.
Disclaimer: pricing may change, confirm on Klevu's own pricing page before buying.
Pros
Strong intent understanding: natural-language and typo-tolerant search that outperforms native platform search.
Headless-ready: API-first design fits modern composable commerce stacks.
Full merchandising suite: search, category ranking, and recommendations bundled together.
Cons
Higher price point: starts in the hundreds per month, out of reach for very small stores.
Post-merger uncertainty: now part of Athos Commerce following the Searchspring merger, worth confirming roadmap continuity.
What Makes It Unique
Buyer-intent-first search: real-time intent signals drive search, merchandising, and recommendations as one connected system rather than bolted-together features.
Kay Score
7.2
/ 10
Tool Information
Pricing
From $449/mo
Category
Chatbots & SEO
Platform
Web / iOS / Android
Last Updated
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