Heidi Health
AI medical scribe that writes clinical notes and answers evidence questions
Overview
Heidi Health stands out among AI scribes for offering a genuinely usable free plan with unlimited transcription, which makes it an easy way for an individual clinician to try ambient scribing before paying anything. The paid Clinician and Practice tiers add evidence-based Q&A with citations, coding help, and (at the Practice tier and above) direct EHR integration, positioning Heidi as a scribe that grows with a practice from solo use to team deployment.
The tradeoff is that Heidi's public pricing page doesn't display hard numbers directly — you generally have to start a trial or talk to sales to see final costs, and third-party reviews report inconsistent figures for the Clinician and Practice tiers, so treat exact prices as approximate until confirmed on their site. Compared to Freed's fully transparent tiered pricing, Heidi's free tier is the bigger draw; its paid pricing clarity is the weaker point.
Key Features
Unlimited transcription (free tier): Converts consultations into notes with no hard cap on transcription, even on the free plan.
Ask Heidi: Answers clinical questions with transparent, cited evidence directly in the workflow.
Custom & standard templates: Offers both standard note formats and configurable templates per specialty or clinician preference.
Coding support: Assists with clinical coding as part of the paid tiers.
EHR integration (Practice tier+): Pushes notes into electronic health records for practices and larger clinics.
Team & session management: Session sharing, task management, and team template sharing for multi-clinician practices.
Pricing
Starting price
Free plan available; paid Clinician plan reported around $150/mo billed annually (confirm current price on heidihealth.com/pricing)
Free: $0/month — unlimited transcription, standard templates, limited Ask Heidi and advanced features.
Clinician: Reported around $150/mo billed annually (confirm exact current price on Heidi's site) — adds unlimited Ask Heidi with citations, coding, and team template sharing.
Practice: Adds EHR integration, centralized billing, SSO, and priority support — pricing available via trial or sales contact.
Enterprise: Custom pricing with dedicated customer success and custom hosting terms.
Disclaimer: pricing may change, confirm on Heidi Health's own pricing page before buying.
Pros
Real free tier: Unlimited transcription at $0/month, unusual among clinical AI scribes.
Evidence-based Q&A: Ask Heidi provides cited answers, not just note generation.
Compliance credentials: HIPAA-compliant with BAA on paid plans, plus ISO 27001 and SOC 2 Type II certification.
Scales to teams: Practice and Enterprise tiers add EHR integration and admin controls for larger clinics.
Cons
Free tier is limited: Capped "Pro Actions" mean the free plan works better as a trial than a full-time workflow.
Pricing not fully transparent: Exact current dollar figures for paid tiers require a trial signup or sales contact to confirm.
EHR integration gated: Only available from the Practice tier upward, not on Free or Clinician plans.
What Makes It Unique
Unique Angle: Heidi's unlimited free transcription tier is more generous than most competitors' trial offers, making it the lowest-friction way to test an ambient scribe.
Kay Score
7.5
/ 10
Tool Information
Pricing
Free plan available; paid Clinician plan reported around $150/mo billed annually (confirm current price on heidihealth.com/pricing)
Category
Research & Productivity
Platform
Web / iOS / Android
Last Updated
