Glean

Enterprise search and AI agents across all your company's tools

Overview

Glean sits on top of the tools a company already uses and tries to make all of that scattered information searchable and useful. Connect Slack, Jira, Confluence, Drive, GitHub and the rest, and Glean indexes it while respecting who is allowed to see what. On top of that search layer, teams can build no-code AI agents that automate internal workflows, and Glean lets you plug in whichever underlying language model you prefer rather than locking you into one.

This is squarely an enterprise product. Customers named on Glean's site include Booking.com, Zillow, Samsung and Ericsson, and the buying process runs through a demo and a sales conversation rather than a self-serve signup. There is no published pricing anywhere on the site, so if you are a solo user or a small team looking for a quick search tool, this is not built for you and you will not get a straight answer on cost without talking to sales.

Key Features

  • Unified Enterprise Search: Connects 35+ tools like Slack, Drive, Jira, Confluence, and SharePoint into one search index.

  • Permission-Aware Answers: Search results and AI answers respect existing document permissions, so nobody sees what they shouldn't.

  • No-Code AI Agents: Teams can build agents that automate internal workflows without writing code.

  • Multi-Model Support: Works with 35+ underlying language models instead of locking you into one.

  • Enterprise Compliance: Covers ISO 42001, HIPAA, SOC 2 Type II, and GDPR out of the box.

  • Cross-Functional Coverage: Built for engineering, sales, support, and HR teams working across shared company knowledge.

Pricing

Starting price

Custom pricing only, Glean does not publish a starting price and requires a demo/sales call

  • Custom/Enterprise: No published price. Glean requires a demo and sales conversation to get a quote, priced based on company size and usage.

Disclaimer: pricing may change, confirm on Glean's own pricing page before buying.

Pros

  • Broad Integrations: Connects to 35+ common enterprise tools out of the box.

  • Permission Aware: Search and AI answers respect existing access controls instead of ignoring them.

  • Compliance Coverage: Meets HIPAA, SOC 2 Type II, GDPR and ISO 42001, which matters for regulated industries.

  • Model Flexibility: Not locked to a single LLM provider.

Cons

  • No Public Pricing: You cannot get a price without booking a demo and talking to sales.

  • Not For Individuals: Built entirely around large-company deployments, not a fit for solo users or small teams.

  • Long Sales Cycle: Enterprise procurement means slower onboarding than a self-serve SaaS tool.

  • Setup Complexity: Connecting and permissioning dozens of internal systems is an IT project, not a quick install.

What Makes It Unique

  • Permission-Aware Enterprise Search: Glean's core differentiator is indexing across dozens of internal tools while strictly respecting each document's existing access permissions.

Kay Score

6.8

/ 10

Tool Information

Pricing

Custom pricing only, Glean does not publish a starting price and requires a demo/sales call

Category

Research & Productivity

Platform

Web / iOS / Android

Last Updated

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