CustomGPT.ai
Build custom AI agents trained on your own data, no code required
Overview
CustomGPT.ai solves a specific problem with general-purpose chatbots: they make things up. This platform lets you upload your own documents, website content, and data sources, from over 1,400 supported file formats, and builds an AI agent that answers strictly based on that material, citing its sources as it goes. It's positioned around accuracy first, with third-party verification behind its anti-hallucination claims, which matters if the agent is going to be customer-facing.
The Standard plan starts at $89 a month billed annually (or $99 monthly) for 2 agents and 500 credits, enough for a small team testing it on one use case. Premium jumps to $449 a month and adds white-labeling and PII anonymization, while Enterprise pricing runs into the thousands for larger deployments with dedicated support. There's a 7-day free trial but it requires a credit card, no free tier to poke around first. It's built for support teams, universities, and businesses that need an accurate knowledge assistant trained on their own material, not a general chatbot for casual conversation.
Key Features
No-Code Agent Builder: Build a custom AI agent trained on your data in minutes.
1,400+ File Formats: Ingests documents, PDFs, spreadsheets, and more as training data.
100+ Integrations: Connects to Google Drive, HubSpot, Shopify, WordPress, and other common business tools.
Anti-Hallucination Technology: Third-party verified to reduce false answers, with source citations on responses.
92-Language Support: Deploy the same agent across global markets.
White-Label Branding: Remove CustomGPT branding on Premium and above.
Pricing
Starting price
$89/mo
Standard: $89/month (billed annually) or $99/month. 500 credits/month, 2 AI agents, 1 team member, 5,000 docs per agent.
Premium: $449/month (billed annually) or $499/month. 2,500 credits/month, 5 AI agents, 3 team members, white-label branding, PII anonymization.
Enterprise: Custom pricing, typically $2,000-$6,000/month. Fully customizable limits, dedicated account team, custom security controls.
Disclaimer: pricing may change, confirm on CustomGPT.ai's own pricing page before buying.
Pros
Strong Accuracy Focus: Source citations and verified anti-hallucination performance set it apart from generic chatbot builders.
Massive File Format Support: 1,400+ formats covers nearly any document type a business already has.
Real Enterprise Customers: Used by universities and known companies, which says something about reliability at scale.
No-Code Setup: A non-technical team can build and deploy an agent without engineering help.
Cons
No Free Tier: Only a 7-day trial that requires a credit card upfront.
Steep Premium Jump: Standard to Premium jumps from $89 to $449/month for white-labeling and PII controls.
Credit-Based Usage: 500 credits/month on Standard can run out fast for an active support bot.
Only 1 Team Member on Standard: Entry plan doesn't support real team collaboration without upgrading.
What Makes It Unique
Verified Anti-Hallucination Performance: Independently tested accuracy claims are rare in this category, most competitors just assert it without third-party verification.
Kay Score
7.6
/ 10
Tool Information
Pricing
$89/mo
Category
Chatbots & SEO
Platform
Web / iOS / Android
Last Updated
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