Cody
An AI employee trained on your company's own documents
Overview
Cody is built around a simple idea: most internal support questions already have an answer somewhere in your company's documents, they're just hard to find. You feed it your SOPs, policies, and wikis, and it searches that content to answer questions with sources cited, instead of guessing or hallucinating from general web knowledge. It works as an onboarding assistant, an internal helpdesk, or a customer-facing widget trained on your help docs.
It's a fit for small and mid-sized teams that have real documentation to feed it and want to cut down on repetitive questions to support or HR. The free tier is limited to 100 documents, which is fine for testing but not for a real knowledge base, so most serious use starts at the $29/month Basic plan. Credits cap usage on every tier, so a busy team can burn through them faster than expected.
Key Features
Trained On Your Documents: Upload PDFs, PowerPoints, wikis, and manuals so Cody answers from your own content.
Source Citations: Every answer links back to the document it came from, so you can verify it.
Website Crawler: Point Cody at your site or help center and it imports the content automatically.
Embeddable Widget: Drop Cody into your website as a chat widget, customizable on paid plans.
Multiple Model Access: Higher tiers unlock GPT-5 and Claude 4 Sonnet alongside the default model.
API Access: Build Cody into your own internal tools instead of using the widget alone.
Pricing
Starting price
$29/mo
Free: $0/month. 100 credits/month, 100 documents, one website widget.
Basic: $29/month. 2,500 credits, 3 team members, 1,000 documents, API access.
Premium: $99/month. 10,000 credits, GPT-5 and Claude 4 Sonnet access, 10,000 documents, website crawler, badge removal.
Advanced: $249/month. 25,000 credits, 30 team members, 25,000 website pages, 50 widgets.
Enterprise: Custom pricing, contact sales.
Disclaimer: pricing may change, confirm on Cody's own pricing page before buying.
Pros
Cited Answers: Every response shows which document it pulled from, which builds trust with skeptical users.
Easy Document Ingestion: Upload files or crawl a website instead of manually building a knowledge base.
Real Free Tier: Enough credits and documents to actually test the product before paying.
API and Widget Both Included: Use it as a customer-facing widget or wire it into internal tools via API.
Cons
Credit Limits Bite: 2,500 credits a month on the Basic plan disappears quickly for an active support desk.
Name Confusion: Shares its name with Sourcegraph's unrelated coding assistant, which makes it easy to search for the wrong product.
Branding Costs Extra: Removing the Cody badge from your widget requires the $99/month Premium plan or above.
Not For Public-Facing Scale: Better suited to internal knowledge bases than high-volume public customer support.
What Makes It Unique
Source-Cited Answers By Default: Unlike most chatbot builders, Cody shows exactly which uploaded document backs each answer, making it easier to catch and fix wrong information.
Kay Score
6.8
/ 10
Tool Information
Pricing
$29/mo
Category
Chatbots & SEO
Platform
Web / iOS / Android
Last Updated
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